Frequently Asked Questions

General

Answer

A token is a digital prepaid credit. Some of our services require 1 token for calculation. So with 5 tokens you can calculate 5 PIN codes.

  • Upon payment, the token(s) will be sent to the email address associated with your Paypal account.
  • Upon calculation the Pincode will be shown in your webbrowser and also will be sent to the email address associated with your Paypal account.
  • Each token service requires just 1 token NEVER more (you can use a token once), if the calculation fails then you can re-use the token so it won't be wasted.
  • An unused token remains valid until for the LIFE TIME of this website.

Answer

Unfortunately a refund is not possible as stated in our Terms of use and Disclaimer which you accept by purchasing tokens (digital credits) and/or license key for a calculator (SOFTWARE). Before purchasing digital products (such as digital credits and/or license key for a calculator), by hitting paypal button, you get a popup with Terms of Use and Disclaimer which you have read+accepted.

If it was a physical product, you could return it. But it is digital, private and personalized to your email address. You can compare tokens with prepaid call credits.

There is no chance something is wrong with your tokens, they remain valid for ever until you use them. Neither there is a chance something is wrong with your license key, for false positives you need to disable anti-virus or use another system.

By being a customer (after your purchase) you also gain access to all our free services and updates (free of charge).

If you are trying to get an unfair refund, we will take actions. We hope you understand that we are forced to put your email + name on a Fraudster / Scammer Blacklist (accessible trough Google search) and your access to our free services will be blocked.

Answer

For example:
If you purchased tokens and/or software license with an paypal email address which you can't access (inbox) anymore, then please let us know your paypal email address which you have used for making payment and your new email address which you use.

Our database engineer can change your email address in our databases.

Answer

Normally your tokens/license will generated instantly and it will take less then 1 minute (it depends on email provider) after payment that you receive your tokens or software license by email. In cases you didn't received our email (for example because your spam filter removed the email), you also can resend tokens by yourself. Do not forget to check your spam / junk folder.

Be sure your inbox (email address associated with your Paypal account) is accessible and not full!

hotmail / outlook / gmail users: Be sure you whitelist (add as trusted) emails from: ipc@weboctopus.nl

If any problem, for example if you didn't receive our email within 24h and resending tokens didn't worked then please contact: ipc@weboctopus.nl as described in Terms of Use and Agreement (which you read + accept before purchasing tokens/license).

Answer

Unfortunately not, because our goal is to offer the lowest price. Our services are 100% webbased and DIY (Do-It-Yourself) and meant for professions with required knowledge.

You can watch demonstration videos at our youtube channel: https://www.youtube.com/user/vintopin

If you have questions which are not listed in our FAQ, please let us know by e-mail.

Answer

Yes, our licensed calculator software will work on Windows OS. The software is tested on WinXP, Vista, 7, 8(.1) and it should be compatible with Win10.

Answer

No, our calculators are 100% clean.
The anti crack protection and license check using internet connection may trigger false flags for some anti-virus software, because they cannot analyze it. In this case, you can temporarily disable your antivirus software or whitelist the application.

Tokens

Answer

Please (re)check your junk / spam box first! Upon payment, the token(s) will be sent to the email address associated with your Paypal account (which you have used for purchasing tokens/licenses). There is a small chance that there is a technical problem at paypal IPN server (Instant Payment Notification) for your transaction, so our service can't send your tokens immediately due third party server issues. Because of that there can be a delay of some minutes. If it takes too long you can Resend your Tokens.

Answer

You can resend your tokens by your self.

Answer

This problem is caused by copying & pasting. Be sure there is no space " " after the token while you copy/past it.

Answer

No, they never expire. Your tokens remain valid until you use them for a successful calculation.

Answer

No, min. order quantity is 5 tokens.
After your purchase you gain access (for ever) to our free services + updates.

Dump to PIN

Answer

1. Select vehicle (car) brand

  • Click on chiplist (?) / question mark (beside the "Select dumpfile" field) to figure out which chip you need to locate and read dump from
  • Read chip with your programmer
  • Save dump to your HDD

2. Select dump file
3. Enter Token
4. Click "Calculate Pin" button

Answer

If you planning to calculate codes by dump - you need to have:

  • Basic knowledge about EEPROM, FLASH and MCU chips.
  • Basic knowledge about car electronic units (immobilisers, transponders etc.) and how to locate & open (disassemble) them.
  • Several EEPROM / FLASH / MCU programmers and knowledge about how to use them.
  • Basic soldering-desoldering skills.

Universal programmers are expensive, the average prices are between 1000~2000 USD$

In China there are some good programmers (price < quality), for example here is a link https://www.ebay.com/bhp/minipro-programmer, price is between 30~40USD$
So you will be able to read FLASH and EEPROMs.

For Motorola chips / MCU you need an other programmer such as xprog-m and you will be covered 95% of the chips.

If you don't have solder skills, you can use a SMD clip (average price is 8USD$).
You need to open the electronic units (such as dash, ecu, immo) and in some cases there is no need to desolder the chip. You can use the SMD clip to readout the chip and save the result (dump). After that you can upload the dump to our website and calculate the pincode.

This is the cheapest and easiest way to obtain pincode from dump. Note: We don't offer any support for your devices, such as reading proccess, how-to use etc. for all your questions you can contact your supplier. We do not recommend you to use clone/copy versions, you can damage the electronic units!

Answer

Be sure you read the correct immo chip. For a stable result always desolder the chip and verify the reading proccess before saving the dump file.

To see a list of supported units + immo chips: 1. Select car brand, 2. Click on the question mark (?) beside the text "Select dump file".

Few crypto units are not supported (yet) for Dump to PIN calculations, such as:
RB4/8 dashboards, crypto ECU's such as MEV17, MED17, EDC17 (MEDC17). For MEDC17 we have IMMO OFF solution (free service for our customers).

For unsupported units, such as above and 3C dashboards with 24C32 (VAG), some 4D dashboards (Audi) try to calculate the PIN by ECU, KESSY, etc. or another supported unit.

VIN to PIN (PIN from VIN/Seed/Serial)

Answer

If the VIN is stored in our database then the PIN/KEY will be shown. So the answer is: NO, if you want to be sure, please contact us before purchasing tokens so we can confirm.

Answer

Answer is: No

Chinese VINs/WMIs (Beijing Hyundai & Dongfeng Yueda Kia) are not supported.
Hyundai & KIA manufactured in India are limited supported because of the inconsistent check digits in Indian VINs.

All others:
In general there is a chance new PIN + Keycut code (if available) will be calculated. Current number of supported Hyundai & Kia VINs (vehicle coverage) is 36 million+. The coverage is around 65~75% of the vehicles made before 2017.

If a VIN is not stored in our database then only SMARTRA-2 (used on vehicles made before 2007) will be calculated and SMARTRA-3 is N/A (Not Available).

For unsupported vehicles you need to calculate PIN code by dump using link(s):
https://www.weboctopus.nl/immo-code-dump-to-pin.php?brand=KIA
https://www.weboctopus.nl/immo-code-dump-to-pin.php?brand=Hyundai

Answer

No, VIN to PIN for KIA / Hyundai only calculates 6 digit PIN code(s).
Old 6 digit PIN: for models with SMARTRA-2 (before 11-05-2007)
New 6 digit PIN (only if available in our database): for models with SMARTRA-3 (after 11-05-2007)

For older 4 and 5 digit you need to calculate it by dump using link(s):
https://www.weboctopus.nl/immo-code-dump-to-pin.php?brand=KIA
https://www.weboctopus.nl/immo-code-dump-to-pin.php?brand=Hyundai

Answer

If your vehicle brand is not listed in our VIN to PIN page then we recommend you to purchase cheap Lishi 2-in-1 lockpick and decoders. You can purchase it at Asian webshops for a price between 15 - 20 USD$ including shipping. After a little practice you can obtain key cutting code within 10 minute. Only buy from trusted shops and don't wast money to overpriced products.

Answer

No, VIN to PIN for Opel is only for Latin Opels.
Latin Opels are manufactured by General Motors and made in Brasil, Mexico, Argentina etc. (Latin = South America). Please note VIN coverage may not be 100%, this service covers only some 2000-2010 models. For Europe (Germany) made Opels and unsupported VIN's you need to calculate it by dump:

https://www.weboctopus.nl/immo-code-dump-to-pin.php?brand=Opel
Supported Units are: BCM, CIM, DDM, Display, ECU, Immobox, Dash, navigation, Radio, UCH.

Supported immo chips are:

BCM : 24C04, 24C16, 93C46, 93C66, 93C86, 95040, 95080, HC912DG128
CIM : 93C76, 95160, MC9S12DT128B
DDM : MC68HC08AZ60
Display : 25080, 93C56, 93C66
ECU : 24C04, 95P08, 93C86, 95080, 95160, 95320, 95640, AM29BL802CB, HC11F1
Immobilizer Box : 24C04, 93C46, 93C66, TMS370C702, MC68HC05B6, MC68HC08AB16A, 68HC912DC128A
Instrument Cluster (Dash) : 93C66, 95080, 780828
Navigation : 24C16
Radio : 24C32, 95640, MC68HC05B16 (Blaupunkt / Grundig CAR2003, CC20, CD30, CD30 MP3, CAR300D, CDC40, CDC40 Opera)
REC : 95040
UCH : 93C66

!!!Note: Select Renault as brand for Opel models based on Renault platforms.

Answer

No, VIN to PIN calculations (for: Latin Chevrolet, Latin Opel / Vauxhall, Latin Holden, Latin GM) are only designed for Latin vehicles, which are manufactured by General Motors and made in Brasil, Mexico, Argentina etc. (Latin = South America). Please note VIN coverage may not be 100%, this service covers only some 2000-2010 models.

For unsupported VIN's you need to calculate it by dump using link: https://www.weboctopus.nl/immo-code-dump-to-pin.php

Supported Units are: BCM, CIM, DDM, Display, ECU, Immobox, Dash, navigation, Radio, UCH.

Supported immo chips are:

BCM : 24C04, 24C16, 93C46, 93C66, 93C86, 95040, 95080, HC912DG128
CIM : 93C76, 95160, MC9S12DT128B
DDM : MC68HC08AZ60
Display : 25080, 93C56, 93C66
ECU : 24C04, 95P08, 93C86, 95080, 95160, 95320, 95640, AM29BL802CB, HC11F1
Immobilizer Box : 24C04, 93C46, 93C66, TMS370C702, MC68HC05B6, MC68HC08AB16A, 68HC912DC128A
Instrument Cluster (Dash) : 93C66, 95080, 780828
Navigation : 24C16
Radio : 24C32, 95640, MC68HC05B16 (Blaupunkt / Grundig CAR2003, CC20, CD30, CD30 MP3, CAR300D, CDC40, CDC40 Opera)
REC : 95040
UCH : 93C66

!!!Note: Select Renault as brand for Opel models based on Renault platforms.

Answer

No, it is limited. Bellow is a list of supported models:

Please note Default PIN code can be changed by using an diagnostic scanner. In this case you will need to calculate PIN code by dump.

Supported Suzuki models:

  • Grand Vitara
  • Vitara
  • Wagon
  • Wagon R
  • Splash
  • Swift
  • Swift+
  • SX4
  • SX4 S-Cross
  • Vitara
  • XL7

Supported Mitsubishi models:
  • 3000GT
  • Carisma
  • Colt (many types)
  • Colt 1000
  • Colt 11-F
  • Colt 1100
  • Colt 1100F
  • Colt 1200
  • Colt 1500
  • Colt 600
  • Colt 800
  • Colt Bakkie
  • Colt Galant
  • Colt Rodeo
  • Colt T120SS
  • Galant
  • Delica
  • Diamante
  • Eclipse
  • Endeavor
  • Galant
  • Galant Fortis
  • Galant FTO
  • Galant GTO
  • Galant Lambda
  • Galant VR-4
  • Grandis
  • iMiEV
  • L200
  • L400
  • Lancer
  • Lancer (A70)
  • Lancer Celeste
  • Lancer Evolution
  • Lancer Evolution X
  • Lancer WRC
  • Magna
  • Magnum
  • Mirage
  • A70
  • MiEV Evolution
  • Montero
  • Montero iO
  • Montero Sport
  • Nativa
  • Outlander
  • Outlander Sport
  • Pajero
  • Pajero iO
  • Pajero Junior
  • Pajero Mini
  • Pajero Pinin
  • Pajero Sport
  • Pajero TR4
  • Pinin
  • RVR
  • Shogun
  • Shogun Pinin
  • Shogun Sport
  • Sigma
  • Space Gear
  • Space Runner
  • Space Star
  • Space Wagon
  • Star
  • Starion

To calculate default immobilizer (PIN) code for Mitsubishi/Suzuki, enter first 4 chars of model name (exception for models with short names, such as SX4).
Example:

Suzuki Swift+, you need to enter: SWIF
Mitsubishi Carisma, you need to enter: CARI
Mitsubishi MiEV Evolution, you need to enter: MIEV

Answer

No, only hex chars/digits are accepted as Seed code.

Answer

Currently you can't. You need a machine/software that has Daimler AG (Mercedes-Benz and Smart) code database and convert MCC key code to cuts. Instacode is currently missing this info.

If you don't have a compatible machine/software then we recommend you to use cheap lishi 2-in 1 decoder picker and decode the lock.

Answer

Do you know the history of the vehicle? Some dealer tools can change the PIN code in that case you need to calculate PIN by Dump. Notice: Not all dumps are supported. For example, if they the previous owner changed ECU or some other electronic unit, or changed the PIN by dealer because of donor unit, then the calculated / default / factory codes won't work.

Free Services (*FREE*)

Answer

Once you have purchased tokens (minimal 5 tokens), you will have unlimited and forever (free access) to all our free services and updates*. Even if you spend all your tokens you still have access.

*Please respect our rules:

  • Don't share your account information
  • Don't flood the server with heavy requests
  • Don't provide PIN / KEY codes to third-party (forums/internet/etc..)
    or else your account get locked and NO REFUND!

Answer

Yes!

Answer

Yes indeed! The Free Services are worth minimal €1.900,00 . But for our customers we offer it as Free Service.

So, Free Services are worth 1900 EURO, but free for you!

Prices are based on the used prices of our competitors:

Airbag / SRS Repair Tool (supports approx.~4000 airbag units!) - worth €490
Mercedes Seed-Key Calculator for Vediamo and Monaco - worth €500
PATS Login (outcode/incode) calculator 4.0 - worth €100
NATS PIN Calculator by SEC & ICU Labels - worth €75
EDC17 MED17 MEDV17 MEV17 ME17, IMMO OFF (by FLASH dump) - worth €280
PCR2.1 TOOL - worth €120
BIKE, BUS, TRUCK: IMMO OFF / VIRGINIZE - worth €250
Universal Immo Decoder Tool - worth €100
File Compare, Difference Finder and Patch Tool - worth €50
OLD FDOK Calculator - worth €25
Toyota 4D KeyTool (master key generator by Dump) - worth €50
Honda & Acura PCM Calculator (HDS V3.014) - worth €10
Bosch ECU database 2.0
Motorola MCU, FLASH, BOSCH (E)EPROM MASKSET decoder database

Another thing to keep in mind: while our competitors typically charge monthly/yearly or other period for an update or renewal fee, we always provide Free Updates for Lifetime* and our digital products never expire!

Answer

After Immo off VAG ECU, car will start without a valid transponder (always use a key with transponder even if it is blank).

By using a donor ECU or dash the car also will star, but you will have SAFE in dash due non matching dash cluster data.

Always be sure new (donor) unit serial number and HW versions are matching with original unit. In case of replacements, note that ECU from automatic transmission car doesn't work in manual and vise versa.

To get rid of SAFE, PIN/CS/MAC must transferred from original unit to new (donor) unit. There are expensive tools required to do that correct.

What you also can try to get rid of some ECU errors is:
1. Disconnect both accu (battery) cables - and + for few minutes
2. Use a key with transponder and leave ignition ON for 20 min.

if that one doesn't work
1. Disconnect both accu (battery) cables - and + for few minutes
2. Use a key with valid transponder and turn key 5 times to "ON" and "OFF"

DTC Remover

Answer

No, it is recommend to upload a full (boot mode) readout. A full readout contains all error entries.

Answer

Empty/unused (P0000) errors. You can ignore them.

Answer

Max. 35 DTCs are allowed to disable at the same time. So if you have 35+ then you need to divide into up to 35 DTCs. For example if you have 40 DTCs do the 35 the first time and the remaining 5 DTCs the second time. Don't forget to upload the modified (dtc-off.bin) the second time instead of ORI file :)

Pass-Code by Seed Number (Pass-Code Calculator)

Answer

  1. Open Techstream.
  2. Click "Connect to Vehicle" button.
  3. Select Division, Model, Year, Engine and specify Options. Click "Next >".
  4. Select "Smart Key" in "All ECUs" Tab.
  5. Click "Utility" button.
  6. Select "Smart Code Reset" in Utility Selection Menu (Smart Key Live-tab).
  7. Make sure driver door is open. Close all other doors! And don't touch steering wheel and pedal! Smart Code Reset utility will erase all smart codes in vehicle!
  8. Check "I understand" and click "Next >".
  9. Click "Get Pass-Code" button and press "Copy" to copy Seed Number to the clipboard.
  10. Open our online PASS-CODE Calculator. Paste VIN vehicle, Seed Number and press "Calculate Pass-Code".
    You will get Pass-Code Number. Paste Pass-Code, click "Next >" and confirm.
  11. Smart Code Reset will start. Wait for 16 Minutes for Smart Resetting. When it is finished use one of the Toyota factory procedure for programming keys.

Answer

NOTE: When ID Code Box and Smart ECU are replaced a Smart Code Reset must be performed! You can use Smart Code Registration for new and used smart-keys.

  1. Open Techstream.
  2. Click "Connect to Vehicle" button.
  3. Select Division, Model, Year, Engine and specify Options. Click "Next >".
  4. Select "Smart Key" in "All ECUs" Tab.
  5. Click "Utility" button.
  6. Select "Smart Code Registration (Clasic)" in Utility Selection Menu (Smart Key Live-tab).
  7. Make sure Power/Engine Switch is ON (IG) and click "Next >" to proceed.
  8. Choose for 3th option ("I am a registering keys and have replaced the ID Code Box and Smart ECU or have performed Smart Code Reset") and click "Next >".
  9. To register a key, touch the Power/Engine Switch with the key (within 30 seconds).

Answer

Usually, after the procedure for resetting all keys, the procedure for adding all available keys automatically starts. The keys used earlier can be added in this way.

In most cases the essential part is to register the "purchased used" key first after resetting the SKS. It goes wrong if you registering the old (working with SKS previously) key first.

Answer

Seed codes are "rolling codes", if the procedure takes too long or if the hardware get disconnected then pass-code won't be accepted.

Be sure there is no mistakes in 96 chars and VIN, because it is impossible for our calculator to return a wrong Pass-Code.

Another major common problem is a defective USB extension cable.

If the problem continues it could be a software bug, try to upgrade/downgrade to an other supported version. But ALWAYS be sure USB extension cable is working 100%.

Smart Code Reset will take up to 16 minutes. If the code isn't accepted because of defective USB extension cable, low battery, electronic glitch, unuseful key etc. then re-use your same token until you succeed. When using this service your token will be linked with the VIN, so if the connection losses for previously mentioned reasons then you can repeat Pass-Code calculation for FREE.

Answer

It depends on the algorithm. Our Techstream Pass-Code calculator works for 96-seeds algorithm, so all vehicles which use 96-seed algorithm are supported. Some 2019+ vehicles such as Toyota RAV4, Toyota Camry, Scion iA, Lexus ES etc. also use a second (non 96 char) algorithm which is currently not supported.

Answer

Only 17-character VINs are supported other VINs are not supported. But there is a simple trick that could work: First check your local (country) laws and be sure it is legal to rewrite the VIN by yourself to 17-characters, if so then you can try to change/enter VIN in Techstream to "11111111111111111".

FDOK/DAS Calculator (FDOK + MR1 Calculator)

Answer

If the code isn't accepted by hardware failure or DAS software bug, as temporary solution you should disconnect and reconnect to vehicle to generate a new "random number", 2nd calculation the code should work. If you find any bugs in the calculator please let us know the ID Code (serial number of MR control unit) and we'll release an update (free of charge).

Answer

Extract files NEW_FDOK_CALCULATOR.exe and TabCtl32.ocx and be sure they are in the same destination path/dir/folder. Right click (with your mouse button) NEW_FDOK_CALCULATOR.exe and choose "Run as administrator", that one should fix the issue (auto register the missing/required OCX file) and software will run. Please contact us if there is any trouble after you tried this.

Answer

The software needs to make contact with our License (web)server + database to check your license if it's valid and not a pirated version. If it can't contact the license server, for example if you're not connected to internet then this error will be shown.

As you can read at the webpage (FDOK + MR1 Calculator), when you scroll down you can clearly read the text:
** Software requires internet connection for license checking (anti crack protection).

Our software works without dongle and is not hwid locked (you can run it on any system), but it requires internet access because of all software can be cracked/patched in memory and there is no way to protect it without online license check.

In case you're offline:
As temporary solution you can ask someone to run it on a system with internet connection and call them over phone to give input and ask them for output.

In case you're already connected:
Maybe your firewall is blocking the file, in that case you need to put the file in "trusted" or "whitelist". If it still doesn't work then it could be caused by OS configuration settings, try to run the calculator on another system.

Answer

As described on the page supported FDOK (VeDoc) calculation types are:

  • XS: Changing of NOx Torque Limit (EURO6)
  • XT: Changing of NOx Torque Limit (EURO4+5)
  • XN: Erasing of emissions-relevant fault codes in Actuations of SCR exhaust after-treatment system

Unsupported calculation types are:
Types such as XA, XS, X1-X8 (key learning) etc. are calculated in electronics control modules, it is impossible to generate them with a standalone software. The only solution is a physical access to modules (ACM, PLD, MCM, etc.), but we don't know the OBD/hardware data algorithms.

Answer

No,

The software is from 2019. We recommend you to use DAS/Xentry v03.2019 for Special Functions. It doesn't work 100% for Xentry 09.2019 and newer

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